Tuesday, April 21, 2009

National City Bank - The No Closings Bank of choice


Can you believe this email I got from National City Bank?!?!

"National City Mortgage is writing the check for this home purchase. We must follow FHA guidelines or you will not have an FHA loan or any loan for that matter.
It is widely stated that purchasing a home is one of the most stressful things a person can go thru other than death of a loved one or some catastrophy.
Try working in the business & dealing with these things everyday."

WOW! Now I have found someone who needs to check out the "Customer Service for Dummies" book at the local library. Bottom line here is that the home was supposed to close on the 14th of April. They did not even start reviewing the documentation until April 16th. We have received no expectations and limited communications ever since the start of this nonsense. I think I will start referring to NCB as the No Closings Bank. They are NOT wanting to lend money! That is as obvious as the fact that our Loan Officer needs to find a new job!

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